Friday, July 30, 2010

Technical Support Essentials: Advice to Succeed in Technical Support

Posted by Life Explorer at 11:12 AM
ISBN:1430225475
Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups establish their own style of work.

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