Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups establish their own style of work.
Friday, July 30, 2010
Subscribe to:
Post Comments (Atom)
0 comments on "Technical Support Essentials: Advice to Succeed in Technical Support"
Post a Comment